FMCSA — Federal Motor Carrier Safety Administration
For HOS rules, MC/USDOT issues, safety violations, ELD malfunctions.
CUSTOMER SERVICE
1-800-832-5660
M–F 8 AM – 8 PM ET. MC/USDOT, registration, general FMCSA questions.
SAFETY VIOLATION HOTLINE — 24/7
1-888-368-7238
1-888-DOT-SAFT. Anonymous OK. Report HOS violations, vehicle defects, coercion.
CLEARINGHOUSE
1-844-955-0207
Drug & Alcohol Clearinghouse — driver queries and disputes.
DRIVER COERCION COMPLAINT
Online Form
If carrier pressures you to violate HOS, hazmat, or safety rules — file under §390.6.
Roadside Assistance — 24/7
For mechanical breakdown when your carrier provider is unreachable. Always confirm hourly rate before authorizing.
ROADSIDE USA
1-800-678-2255
National heavy-duty network. Coverage in all 48 contiguous states + Canada.
USA TRUCK NETWORK
1-800-237-9568
Independent owner-operator-friendly dispatch. Pricing varies by region.
FLEETNET AMERICA
1-800-PE-NS-KEN
Fleet-side dispatcher for Penske, Ryder, Volvo Action Service. Need account # in many cases.
ATA-AFFILIATED
1-800-COL-OMNI
Omnitracs / TruckersB2B network. Emergency dispatch, parts locator.
State DOT & Highway Patrol
Use 511 for road conditions in every state. Numbers below are non-emergency commercial vehicle / motor carrier divisions.
| State | Road Conditions | Motor Carrier / DOT | Notes |
|---|---|---|---|
| NJ | 511 | 1-866-480-3111 | NJ Motor Vehicle Commission — Commercial |
| NY | 511 | 1-800-225-5329 | NY DOT Motor Carrier Compliance Bureau |
| PA | 511 | 1-717-391-9900 | PennDOT Commercial Vehicle Section |
| FL | 511 | 1-850-575-7917 | FL Highway Patrol Commercial Vehicle Enforcement |
| TX | 1-800-452-9292 | 1-800-687-3484 | TX DPS Motor Carrier Bureau |
| IL | 1-800-452-3627 | 1-800-252-8980 | IL Commercial & Farm Truck Division |
| OH | 511 | 1-614-752-5830 | Ohio State Highway Patrol Commercial Enforcement |
| CA | 1-800-427-7623 | 1-916-654-2852 | CHP Commercial Vehicle Section |
Always verify state numbers — they change. For other states, dial 511 (road) or *47 from a cell to reach state highway patrol non-emergency.
Mental Health & Crisis
Trucking has one of the highest rates of suicide and depression in any US industry. You are not weak for needing this. These lines are confidential and free.
SUICIDE & CRISIS LIFELINE — 24/7
988
Call or text 988. Free, confidential. Press 1 for veterans, 2 for Spanish.
SAMHSA — 24/7
1-800-662-4357
Substance Abuse & Mental Health Services. English & Spanish.
CRISIS TEXT LINE — 24/7
Text HOME to 741741
Text-only support. Useful when you can't speak — or don't want to wake the bunk.
VETERANS CRISIS LINE
1-800-273-8255 (press 1)
For veteran drivers. Confidential. Connects to VA mental health services.
Workers' Compensation Hotlines
If injured on the job, report to employer in writing immediately and file a state claim. Most states have 30–90 day reporting windows.
| State | Workers' Comp Board | Reporting Deadline |
|---|---|---|
| NJ | 1-609-292-2515 | 14 days to employer, 2 years to file claim |
| NY | 1-877-632-4996 | 30 days to employer, 2 years to file |
| PA | 1-800-482-2383 | 120 days to employer, 3 years to file |
| FL | 1-800-342-1741 | 30 days to employer, 2 years to file |
| TX | 1-800-252-7031 | 30 days to employer, 1 year to file |
| IL | 1-866-352-3033 | 45 days to employer, 3 years to file |
| OH | 1-800-644-6292 | Ohio BWC — 1 year to file |
| CA | 1-800-736-7401 | 30 days to employer, 1 year to file |
Trucking Insurance — 24/7 Claims Lines
File before you sleep. Memory of the scene fades within hours and adjusters know it.
PROGRESSIVE COMMERCIAL
1-800-776-4737
24/7 claims. Have policy number, VIN, and incident location ready.
COVER WHALE
1-833-484-2533
24/7 claims for owner-operators and small fleets.
BiBERK (BERKSHIRE HATHAWAY)
1-844-472-0967
Commercial auto claims. Owned by Berkshire Hathaway.
THREE INSURANCE
1-888-333-3393
Berkshire Hathaway small business insurance — claims line.
If you need a lawyer
When to call one immediately: any accident with injury or fatality, citation that could trigger CSA points or CDL action, OOS order you believe is wrong, accusation of cargo theft or fraud, federal coercion claim against carrier.
Free first call: most CDL defense attorneys offer 15–30 minute consultations free. Search "CDL attorney near [state]" or "trucking accident attorney." Avoid generic personal-injury TV firms — find one who lists trucking law specifically.
National referral lines:
- OOIDA (Owner-Operator Independent Drivers Association) member legal: 1-800-444-5791
- American Bar Association Lawyer Referral: americanbar.org → State referral
ThreeAM Trucker Aid does not provide legal services. We do not endorse specific firms. Verify any attorney through your state bar.
If you need a Russian-speaking translator
For trucking compliance, insurance, and authority matters in Russian: our sister company TruckerNavi serves Russian-speaking truckers across the US.
- Phone (US): (315) 871-0833
- WhatsApp: +1 (929) 347-4410
- Web: truckernavi.com — Russian, English, Ukrainian.
For roadside emergencies in Russian: call 911 first if there is injury. Then call TruckerNavi or use Google Translate live conversation mode for the responder. Most state highway patrols can request a phone translator on the spot — say "I need a Russian interpreter."
Insurance claim translation help: SafeBridge Insurance can pair you with a bilingual claims advocate.
PRINT OR SAVE OFFLINE
Carry these numbers in the cab
No signal at the rest stop? Screenshot this page now. Or print and tape inside the visor — paper still works at 3 AM.